Server and workstation functionality is critical to your business – PeakOne Technology provides advanced measures to help ensure the availability of all your systems. Adding preventive maintenance to your support portfolio enables your network to stay healthy and run at its peak.
Without it, computers could go down resulting in:
1. Loss of production
2. Nonproductive employee costs
3. Heavy Computer/Server repair costs
4. Loss of sales/service revenue
5. Cost of lost data and recovery, if possible

What is Preventive Maintenance? 
Preventive maintenance is a thorough check of your network/workstations/servers including, but not limited to: 

1. Backups – test backup by restoring a file. – Make sure databases are backed up and are maintained
2. Security Protection – Antivirus up-to-date and scanning. Spyware check
3. FIREWALL – Is there one onsite, updated and configured properly
4. Email/Exchange Server maintenance
5. Windows updates/security
6. Hardrive integrity, space check, RAID check (Servers)
7. Backup batteries functioning properly incase of a power outage
8. Internet speeds functioning properly
9. Check users/passwords – no unauthorized access
10. Perform performance/benchmark tests on workstations and servers memory, cpu, page files, NIC
11. Network Documentation/Inventory

PeakOne Technology offers an excellent range of affordable and thorough maintenance plans to choose from. 

Onsite: Preventative maintenance is normally scheduled once a month depending on the number of computers and servers. A thorough checklist is preformed on the server and all workstations as well as documentation of the network 

Remote: PeakOne Technology also offers 24/7 customizable remote monitoring packages for optimal efficiency of your network. Any time a critical event occurs, an email is sent to an on-call technician. In addition, each month the customer will be emailed an easy to read, detailed, end of the month report which illustrates the entire monitored network. 

The ability to remotely monitor your network limits risks to workstations, servers and corporate data on a per minute basis. 

Below is an example of what could be monitored, it's up to you: 

• Daily Backup checks
• Any Windows service and event logs
• Potential server problems such as low disk space, excessive memory usage and disk errors 
• Network connectivity PING tests on printers, routers, remote offices and more 
• TCP port checks on your client’s server, any external servers and ISP services 
• RAID health checks 
• SNMP checks to monitor any SNMP-enabled device
• Antivirus failures or outdated definition files. 
• Security alerts such as unauthorized users being added to administrator groups 
• Exchange services and performance counters 

Or blend both Onsite and Remote plans together for the Ultimate Total Package of your Network.